Privacy Policy
Last Updated: January 2025
Zeniithadviison is committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and protect your data in accordance with Singapore's Personal Data Protection Act (PDPA) and other applicable regulations.
Information We Collect
Personal Information
We collect personal information you provide directly to us when you:
- Contact us through our website forms or email
- Register for our investment education programs
- Schedule consultations or advisory services
- Subscribe to our newsletters or educational materials
Types of Data Collected
Contact Information
- • Full name and title
- • Email address
- • Phone number
- • Mailing address
Professional Information
- • Employment details
- • Investment experience level
- • Educational background
- • Financial objectives
Usage and Technical Data
We automatically collect certain information when you visit our website:
- IP address and browser type
- Pages visited and time spent on our site
- Referring website and search terms used
- Device information and operating system
How We Use Your Information
Service Delivery
- Provide investment education programs and consultation services
- Respond to your inquiries and provide customer support
- Schedule and coordinate educational sessions and consultations
- Prepare customized educational materials and recommendations
Communication and Marketing
- Send educational newsletters and market updates (with your consent)
- Notify you about new programs and educational opportunities
- Invite you to webinars, workshops, and industry events
- Share relevant investment education content and research
Legal and Compliance
- Comply with legal obligations and regulatory requirements
- Protect our rights and prevent fraud or misconduct
- Maintain records for audit and compliance purposes
Legal Basis for Processing
We process your personal data based on the following legal grounds under Singapore's PDPA:
Consent
For marketing communications, newsletter subscriptions, and optional data collection where you have provided explicit consent.
Contract Performance
To provide educational services, consultations, and fulfill our contractual obligations to program participants.
Legitimate Interest
For business operations, website analytics, and improving our educational programs and services.
Legal Compliance
To meet regulatory requirements, tax obligations, and other legal compliance necessities.
Data Sharing and Disclosure
We Do Not Sell Your Data
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. Your privacy is fundamental to our business relationship.
Limited Sharing Circumstances
We may share your information only in the following circumstances:
- Professional Service Providers: Trusted partners who assist with program delivery, such as legal advisors for legacy planning consultations, under strict confidentiality agreements.
- Technical Service Providers: Website hosting, email services, and analytics providers who help us operate our platform securely and efficiently.
- Legal Requirements: When required by law, court order, or regulatory authority, or to protect our legal rights and interests.
- With Your Consent: When you specifically authorize us to share information with third parties for particular purposes.
Data Security and Protection
Security Measures
Technical Safeguards
- • SSL encryption for data transmission
- • Secure server infrastructure and hosting
- • Regular security updates and patches
- • Access controls and authentication
- • Regular security audits and monitoring
Administrative Controls
- • Staff training on data protection
- • Need-to-know access policies
- • Confidentiality agreements
- • Incident response procedures
- • Regular compliance reviews
Data Breach Notification
In the unlikely event of a data breach that poses a real risk of harm to individuals, we will notify the Personal Data Protection Commission of Singapore within 72 hours and affected individuals without undue delay, in accordance with PDPA requirements.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal requirements:
Educational Records
Program participation and consultation records: 5 years after program completion or last consultation.
Contact Information
Marketing communications: Until consent is withdrawn or 3 years of inactivity.
Financial Records
Payment and invoicing records: 7 years for tax and regulatory compliance.
Website Analytics
Anonymous usage data: 2 years for website improvement purposes.
Your Rights Under Singapore PDPA
Under Singapore's Personal Data Protection Act, you have the following rights regarding your personal data:
Right to Access
You can request access to the personal data we hold about you, including how it's being used and who it's shared with.
Right to Correction
You can request correction of inaccurate or incomplete personal data we hold about you.
Right to Withdraw Consent
You can withdraw your consent for marketing communications and optional data processing at any time.
Right to Data Portability
You can request a copy of your personal data in a commonly used format for transfer to another service provider.
How to Exercise Your Rights
To exercise any of these rights, please contact us at [email protected] or call +65 6758 2914. We will respond to your request within 30 days as required by Singapore law.
International Data Transfers
Your personal data is primarily stored and processed in Singapore. In limited cases, we may transfer data to trusted service providers located in other countries with adequate data protection standards.
When international transfers occur, we ensure appropriate safeguards are in place, including:
- • Adequacy decisions by Singapore authorities
- • Standard contractual clauses approved by relevant authorities
- • Binding corporate rules for multinational service providers
- • Your explicit consent for specific transfers
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:
- • Update the "Last Updated" date at the top of this policy
- • Notify you via email if you have subscribed to our communications
- • Post a notice on our website highlighting the changes
- • Obtain new consent where required by law
We encourage you to review this policy periodically to stay informed about how we protect your privacy.
Contact Information
If you have questions about this Privacy Policy, want to exercise your rights, or need to contact our Data Protection Officer, please reach out to us:
Privacy Inquiries
Office Address
Zeniithadviison
9 Straits View
Marina One West Tower
Singapore 018937
Complaints
If you believe we have not handled your personal data properly, you can file a complaint with the Personal Data Protection Commission of Singapore at www.pdpc.gov.sg.